Privacy Policy
1. Introduction
Deluxe Organizers ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
2. Information We Collect
Personal Information You Provide:
Name, email address, phone number, and mailing address
Home or office address for service appointments
Payment and billing information
Communication preferences
Information about your organizing needs and project details
Photos of spaces (only with your explicit consent)
Automatically Collected Information:
IP address, browser type, and device information
Website usage data and analytics
Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
Provide and manage our organizing services
Schedule appointments and send reminders
Process payments and send invoices
Communicate about your projects and services
Send newsletters and promotional materials (with your consent)
Improve our website and services
Respond to inquiries and customer support requests
Comply with legal obligations
4. Email Communications
We use Amazon Web Services Simple Email Service (AWS SES) to send emails including:
Appointment confirmations and reminders
Invoices and payment receipts
Project updates and follow-ups
Newsletters and promotional content (opt-in only)
You can unsubscribe from marketing emails at any time using the unsubscribe link in each email.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share information with:
Service Providers: Payment processors, email service providers (AWS), scheduling platforms, and other vendors who assist our operations
Legal Requirements: When required by law, subpoena, or legal process
Business Transfers: In connection with a merger, sale, or acquisition of our business
With Your Consent: When you authorize us to share information
6. Data Security
We implement reasonable security measures to protect your information, including:
Encrypted data transmission (SSL/TLS)
Secure payment processing
Access controls and authentication
Regular security assessments
However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information for as long as necessary to:
Provide services and maintain our business relationship
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce agreements
Typically, we retain client records for 7 years after the last service date.
8. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal information
Opt-out of marketing communications
Restrict or object to certain data processing
Request data portability
Withdraw consent
To exercise these rights, contact us at [privacy@deluxeorganizers.com]
9. Cookies and Tracking
Our website uses cookies to:
Remember your preferences
Analyze website traffic
Improve user experience